Need urgent help?

Is there a risk to life?

If you or someone else is in immediate danger, has taken an overdose, or has a life-threatening injury:
Mental health crisis

Are you experiencing a mental health crisis?

If you need urgent support with your mental health, or you are caring for someone who does.

Sussex Mental Healthline

Available 24/7, 365 days a year.

Typetalk: 018001 111

Call NHS 111 - Option 2

Samaritans

If you need someone to listen, without judgement. Open 24/7.

Call 116 123

Shout Crisis Text Line

Prefer to text? Support for anyone in crisis.

Text 'SHOUT' to 85258
Housing & homelessness

Do you have nowhere to sleep tonight?

Southdown cannot allocate emergency housing directly. You must contact your local council.

Contact your local council

During office hours: Contact the Housing Options Team at your local council immediately.

Out of hours (evenings and weekends): Search for “Emergency Duty Team [Your Council Name]” online. Most councils have an out-of-hours emergency social services number.

Sleeping rough?

If you are on the streets, or worried about someone who is:
Contact StreetLink

This alerts local outreach teams to the location.

Learning disability & autism

Support for people with a learning disability

Advice, support, and emergency help tailored to your needs:

Mencap Helpline

Advice and support for people with a learning disability, and their families. Open Monday to Friday, 9am to 5pm.

Call 0808 808 1111

Challenging Behaviour Foundation

Support for families caring for someone with severe learning disabilities.

Call 116 123

Emergency medical help

If you cannot explain your symptoms or how you feel, showing a Health Passport to NHS 111 or A&E staff can help them understand your needs.

If you need urgent medical help but it is not a 999 emergency, call NHS 111.

Text 'SHOUT' to 85258
Domestic abuse

Do you feel unsafe at home?

If you are experiencing domestic abuse or violence:

National Domestic Abuse Helpline

Free, confidential, 24-hour support.

Call 0808 2000 247

Looking for general contact information?

Find our office addresses, phone numbers, and how to get in touch.