Staying Well crisis cafes

When you’re struggling, you need somewhere safe to go – not a waiting room or an emergency department. Our Staying Well crisis cafes offer a calm, welcoming alternative when things feel overwhelming.

Need immediate help?

If you or someone else is in immediate danger, call 999.

For a mental health crisis call NHS 111 and select Option 2.

Find a crisis cafe

Someone on your side

We offer different types of one-to-one support depending on what you need. Some services you can access yourself – just get in touch directly. Others need a referral from a GP, mental health team, or another health professional.

Not sure which applies to you? Read on and we’ll help you find the right route.

No referral needed

What to expect

Staying Well is an alternative to A&E for when you need support but don’t need emergency care. You can just turn up

East Sussex

When you arrive

  • No appointment needed – just drop in during opening hours
  • NHS practitioners on site – clinical support when you need it
  • A calm environment – somewhere to breathe and feel safe
  • Compassionate staff – who listen without judgement

Over 4,500 people were supported through our Staying Well services last year. We're here to help you through a difficult moment and plan how to stay safe.

How to access

Open evenings & weekends

No appointment or referral needed. Just turn up during opening hours at your nearest location.

Opening times vary by location – check below for your nearest cafe and its hours.

Find your nearest cafe
One of the services I really value is Staying Well. Knowing it's there as part of my self-care toolkit gives me reassurance. The staff are empathetic and approachable, and they've supported me through crises.
Southdown client

Locations

Find your nearest crisis cafe

We have Staying Well crisis cafes across Brighton & Hove and East Sussex. Locations and opening times are listed below.

Brighton & Hove

Location and opening times to confirm. 

East Sussex

Eastbourne, Hastings and other locations. Opening times to confirm.

Can't find your nearest cafe?

Get in touch and we’ll help you find the right Staying Well service for your area.

Email@addresstobesupplies.com

Other crisis support

If you need immediate help or Staying Well isn’t available in your area, these services are here for you 24 hours a day.

Emergency

999

If you or someone else is in immediate danger, call 999 or go to A&E.

NHS mental health crisis

111

Call NHS 111 and select Option 2 for urgent mental health support, 24 hours a day.

Samaritans

116 123

Free, 24/7 emotional support. You can also text SHOUT to 85258 for free crisis text support.

Looking for support?

Find out what services are available to you or someone you care about.

Get support