I need help with my housing

Support to keep your home – before things reach a crisis point.

We're here to help

Housing support means working with someone who’s on your side. Whether you’re falling behind on rent, dealing with a difficult landlord, or stuck in hospital — we can help you sort things out and find stability.

We work with people across Sussex to resolve housing problems before they become a crisis. You don’t have to wait until things are desperate to ask for help.

Choose the situation below that best describes you. If you’re still not sure, just get in touch — we’ll point you in the right direction.

Get in touch

Pathways Home

Help to keep your home

Pathways Home helps you stay in your home. We provide short-term, practical support to resolve problems before they become a crisis. Whether it’s debt, disputes, or paperwork — our goal is simple: to help you keep your tenancy.

Adur & Worthing, Crawley and Horsham

What we offer

  • Preventing homelessness – help to stop you losing your home
  • Resettlement – support for new tenants to get settled
  • Befriending – in some areas, we also offer befriending and mentoring

In other parts of West Sussex, similar services are provided by partner organisations.

How to access

Referrals come from local council housing teams in Adur & Worthing, Crawley, and Horsham.

If you’re worried about losing your home, contact your local council’s housing team as soon as possible — the earlier you ask for help, the more we can do.

housing@southdown.org

Discharge to Assess

From hospital to home

We help you move safely from hospital back into the community. If you’re ready to leave a mental health ward but your housing isn’t sorted, we can help. We provide a 6-week support package — and temporary accommodation if you need it — so you don’t stay on the ward longer than necessary.

Brighton & Hove

Who it's for

  • Adults (18+) in Brighton & Hove
  • People on a mental health ward who are ready to move on

What we offer

  • 6-week support – one-to-one help to get back on your feet
  • Temporary housing – a furnished place to stay if you need it
  • Housing specialist – based at Mill View Hospital to help sort your accommodation

How to access

Referrals must come from NHS mental health services. We don’t accept self-referrals for this service.

If you’re a patient ready to leave hospital, speak to your ward team about a referral to Discharge to Assess.

For professionals:

D2A.MHReferrals@southdown.org

Transition and Resettlement

Settling into your new home

We help you move from temporary housing into a permanent home — and support you to stay there. Getting the keys is just the start. We help you settle in and make the tenancy last.

Brighton & Hove

Who it's for

Adults in Brighton & Hove moving from hostels, emergency housing, or supported accommodation into their own place. We also support people who need extra help to keep their tenancy.

Three phases of support

1

Transition

Planning the move and securing a place.

2

Resettlement

Help with the move and settling in.

3

Sustainment

Ongoing support for health, wellbeing, and connections.

How to access

Referrals come from accommodation providers and Brighton & Hove council housing team.

If you’re a professional making a referral, or you’re currently in temporary housing and want to know more, get in touch.

housing@southdown.org

Assertive Outreach

Help for people sleeping rough

We believe no one should have to sleep on the streets. Our outreach team works across East Sussex — Eastbourne, Lewes, Wealden, Hastings, and Rother. We go out early in the morning and late at night to find people sleeping rough and offer a way into housing.

East Sussex

What we do

  • Find people – we go out to find people sleeping rough and understand what they need
  • Emergency housing – we help people into emergency accommodation as a first step
  • Long-term solutions – we support people to move into a settled home

How to access

To report someone sleeping rough in East Sussex, use StreetLink. Our outreach team will follow up.

Report via StreetLink

If someone is in immediate danger, call 999.

Looking for support?

Find out what services are available to you or someone you care about.

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